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Help articles
Register, login, forgot password, and forgot username
Account setup and safe recovery basics.
Read articleKeyword, governorate, markaz, shiakha, filters, sorting, and pagination
Find the right property faster.
Read articleMap markers and professional popups
Use map context without leaving search.
Read articleSale and rent valuation confidence
Understand estimate, comparables, limitations, and confidence.
Read articleAdd Property checklist
Required data, media, location, and review status.
Read articleSave and remove favorites
Favorites on search, map popup, details, dashboard, and favorites page.
Read articleUser dashboard overview
Listings, favorites, valuations, notifications, and activity.
Read articleBulk import, Excel template, images, videos, and approval
Broker and company publishing workflow.
Read articleAdmin dashboard, users, requests, listings, and reports
Operational admin workflows and review policy.
Read articleErrors, mobile issues, empty results, and missing media
What to check before contacting support.
Read articleContact support
Email, WhatsApp, website, FAQ, Help Center, and what to include.
Read articleFrequently asked questions
How do I save a property?
Use the heart button on a property card or details page. Sign in to keep the saved state with your account.
What does valuation confidence mean?
It describes the strength and consistency of evidence available to the estimate. It does not make the estimate official or binding.
Why is a property missing from the map?
The listing may not have valid coordinates. Its card remains available, and you can verify the address with the listing contact.
How do I compare properties?
Select two to four cards with Compare, then open the comparison from the persistent tray.
How do I report a concerning listing?
Use Report listing on the property details page, choose a reason, and include relevant information without sharing sensitive data.
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FAQ
Direct answers for accounts, search, valuations, and maps.
Documentation
Detailed guidance for platform workflows.
Report a problem
Send issue details and keep the reference number.
Suggest an improvement
Share a clear proposal for improving the product experience.
Data correction
Report inaccurate or outdated property information.
General inquiry
Contact the AMLAKK AI team about another topic.
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